Hello, Dygmates!
Another week, another shipping update for the Dygma Raise 2!
For this week, I have good news and not-so-good news.
The good news is that this week, we've assembled more than 600 keyboards, which means we have produced about 50% of all the keyboards.
Those 600 keyboards are Black English US keyboards with Wireless and Tenting. If that's your configuration, you should receive a tracking number early next week –except if your order has extra palm pads.
Remember, in the previous weeks, we've also assembled and shipped all Black English US keyboards with wireless, tenting and underglow.
The bad news is that we were supposed to make twice that amount and finish all the black keyboards, which hasn't been the case.
We thought the palm pad issue was solved, but we still found imperfections in the assembly line. Basically, the silicone wasn't completely filling the base, as you can see in the corners of some of these palm pads, and the reject rate was too high.
We had to make some last-minute adjustments to the molds and make a new run, and the supplier has only been able to make enough for 600 keyboards.
This means a slight change of plans: all the black keyboards should be finished in the next two weeks and the silver keyboards before the end of the year.
We know the plan was to have everything shipped by now, but we don't want to lower our quality control standards, which would encourage the suppliers to be less perfectionist.
We hope you can understand.
As always, thank you so much for your support 🥰
–The Dygma Team
Photo from wilsonricharda
