We're back with exciting news that will improve your keyboard experience! From firmware updates to new refurbished keyboards and better support, we’ve got many great things to share!
Let’s jump right in!
New Firmware
We are excited to announce our latest firmware update, Defy v2.1 and Raise 2 v1.3, which has successfully resolved a bug for users who boot their computers with the keyboard in wired mode.
Previously, the keyboard occasionally switched to Bluetooth due to receiving power without detecting a USB connection. We are pleased to confirm that this problem has been fixed!
With both ends connected to the Neuron, your keyboard will remain in wired mode as intended, enhancing your overall experience.
But that's not all! This new firmware includes several additional improvements. You can expect a faster wake-up from true sleep, enhanced communication between the keyboard halves and the neuron to reduce rare Bluetooth disconnections, and resolved LED brightness resets on wired-only Defy keyboards.
To update your keyboard, open Bazecor, navigate to Firmware Update, and follow the instructions provided. If your layers are missing after the update, you can restore them manually by going to Preferences > Backups > Restore from last backup.
Smarter Support with Dygm8 Assistant
We’ve improved the Dygm8 Support Assistant based on hundreds of real support questions. Whenever it struggled, we updated our help center to teach it the right answer. It’s now better equipped to help you troubleshoot, learn features, or update firmware.
Find it at dygma.com/support — alongside our full documentation, manuals, and a contact form to reach our human team.
Refurbished Keyboards Are Back
Want a great deal on a Dygma Defy? Check out our Certified Refurbished shop. Save up to $50 and discover rare color combos like Onyx, Yin Yang, or other limited editions.
Each unit is fully tested, cleaned, and repackaged to deliver the premium Dygma experience.
No Import Fees for US & EU Orders
Worried about customs? Don’t be!
All US orders are shipped with duties paid, and EU orders include VAT — no surprise charges on delivery 🙌
Got questions? Reach us via email at support@dygma.com, or join the conversation on Discord or Reddit.
Update your firmware today and enjoy the Dygma experience!
