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Hello everyone and welcome to the year 2020 where the future is bright and our vision is ever so clear!
Trivia for the day: 20/20 vision is a term used to express normal visual acuity (the clarity or sharpness of vision) measured at a distance of 20 feet. This means that the test subject sees at 20 feet what a person with normalvision sees at 20 feet. (If you have 20/40 vision, this means that you see at 20 feet what a person with normal vision sees at 40 feet.) 😂
This year is the year we will finally fulfill all pre-orders to our backers, and send out the normal orders to our customers.
We knew this day would come, but now that it is finally here, we have seen our vision come to life, and have more clarity on what we aim to do in the new decade:
"To create a new category of high-performance computer devices to revolutionize the workstation for gamers and professionals." 😮😁
Now for the updates…
The keyboards have finally arrived!
After that struggle dealing with logistics in China, our babies have finally reached our warehouse in Valencia, Spain.
Our next step is to organize all remaining pre-orders (EU and non-EU), put the labels with the corresponding shipping addresses, and send them out next week.
Your keyboards will be engraved in our workshop next week. We will assemble the switches ourselves and will send them to you the following week.
After sending the pre-orders, we will send out all other orders that were made through our website. This will be done in the following week, 4th week of January.
Some of the most recent orders and some special orders will be assembled in our warehouse. These will be shipped after the normal orders.
All tracking numbers will be sent by DHL to your email. If you need to change your address but the package has already been dispatched, you can contact DHL to change it. You will receive the contact information when you receive the tracking number. You will also receive an SMS or a call through the number you provided.
Having the keyboards and components here in our warehouse has made it significantly easier for us to check, assemble, and organize the Raise keyboards for shipment. We encountered a few quality issues with some of the orders that were already sent out. Having the orders in our warehouse will help us prevent these issues from happening again, or at least minimize them 👍
We are constantly updating our My Raise page thanks to the feedback given by our backers.
You can read the FAQs section to learn what the common questions are just in case you might have the same question as well.
We’ve always embraced what we call “open development”, which is being clear and transparent about what we are doing and what’s going on behind the scenes.
Following this way of thinking, we’ve made our Development Trello board public. Any user can vote or can add a comment on any card.
Access the board here: https://trello.com/b/keS2GQcU/bazecor-firmware-development
In this board, you’ll be able to see what we are working on for the next update and what new features and functionality we have in mind for the future.
Feel free to vote on the cards you want us to develop first, and don’t hesitate to drop a comment if you have a question or suggestion.
If there’s a feature you’d like us to develop that isn’t already on the board, please send us an email to email@example.com.
Something that probably many of you already know is that our software and firmware are open-source.
If you’d like to check our code or contribute, these are our Github repositories:
Among the #dygmaraise photos going around on social media, the one that caught our attention was one by Darren Hallihan on Twitter @Editor_Darren, the assistant editor of the Netflix show, StarTrek Discovery! How cool is that!
We also received cool images from a backer from the UAE on Instagram @uae_pcgamers. Look at this epic setup!
More and more people are learning about the Dygma Raise and that’s thanks to all of you who’ve supported us in order to make this vision become a reality!
Thank you for reading our update. Till next week!
- Dygma Team
Thanks for your suggestion. Currently, with the 135+ LEDs that the Raise has, it would be impossible to have it bluetooth. There’s too much power that is needed. Also, we cannot replace the Neuron because it contains the microprocessor. There is no microprocessor on each of the sides. This way, one half can work without the other.
If we do create a wireless version, it will have fewer features, for example we would need to remove the underglow.
I remember reading that you’re thinking about doing a bluetooth version of the raise in the future. I’d strongly suggest to instead do a bluetooth addon-thing, replacing the neuron, that you could possibly just connect to the back of the keyboard-halves and that could be filled with battery and the necessary bluetooth-components. This way your existing customers could add bluetooth-functionality to their raise, as i doubt many would buy a second 300$ keyboard just for bluetooth.
Hi Erik, we talked about the end of Pre-orders in our last update, https://www.dygma.com/development/shipping-and-configurator-software-updates/. Sorry it wasn’t clear! I just checked your order and it will be delivered this week. Keep an eye out on your inbox :)
Looking forward to get my keyboard.
It’s kind of unclear what you refer to when talking about pre-orders, as all orders on the web store is actually called pre-orders. I guess pre-orders are those done at Kickstarter and all those from the webpage are referred to as normal orders? Did my web order over a year ago ;)
Keep up the good work
As someone about to buy a Raise now I would definitely be willing to buy a new one in the future that is wireless even at the sacrifice of RGB/glow effects or more limited LED/glow. Ergonomics and typing/gaming speed are paramount with less clutter an appeal for those that game on the go & the (presumably) growing laptop gaming market
Thanks for your comment. Yes, completely agree :)