Due to the delay in shipment, we are extending the pre-order sale, offering a 10% discount on all Raise keyboards. Shipment will commence by the first week of August.

Due to the delay in shipment, we are extending the pre-order sale, offering a 10% discount on all Raise keyboards. Shipment will commence by the first week of August.

Thank you for visiting and shopping at Dygma. The following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

We ship worldwide.

Shipment processing time

All orders will be shipped after we finish shipping all pre-orders, which will be during the 4th week of July.

Shipping rates & delivery estimates

For now, all pre-orders of the Dygma Raise have free shipping worldwide.

Add-ons

If you would like to add components to your pre-order, then they will be sent along with your Raise and thus will be free of shipping fees.

If you would like to order more components after you have received your Raise keyboard, the shipping costs are as follows:

For purchases over $100 - shipping is free.

For purchases under $100, you can select 2 types of delivery:

  • DHL Express (2-3 working days) 
    • $19
  • DHL Global Mail (7-10 working days)
    • $9 

Customs, Duties and Taxes

Dygma is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If you're ordering from the US, there are no import duties (that's due to US regulations).

If you're ordering within the EU, we will be in charge of paying the VAT. However, if there are additional charges other than VAT, we won't be able to pay those fees nor do we have any control over them.

There are some countries that require additional fees for local customs:

  • Canada
  • Iceland
  • Norway
  • *Russia
  • Switzerland
  • Serbia
  • Thailand
  • Turkey

*All Russian orders are currently on hold as we wait for authorization from the Russian customs.

If you would like to know if you need to pay customs, please contact us at contact@dygma.com.

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