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Thank you for visiting and shopping at Dygma. The following are the terms and conditions that constitute our Shipping Policy.
We ship worldwide.
Orders will take 3-5 working days to get delivered once dispatched from our warehouse.
Orders to South America and Russia will take 7-14 working days.
All orders of the Dygma Raise have free shipping worldwide.
If you would like to order more components after you have received your Raise keyboard, shipping costs may vary.
Dygma is not responsible for any customs fees and taxes applied to your order after purchase. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you're ordering from the US, there are no import duties (that's due to US regulations).
If you're ordering within the European Union, we will be in charge of paying the VAT. However, if there are additional charges other than VAT, we won't be able to pay those fees nor do we have any control over them.
Here is a list of some countries that we know require additional fees or documentation for local customs:
There may be other countries that require additional fees and documentation from the customer for customs clearance.
If you would like to know if you need to pay customs, you can contact us at firstname.lastname@example.org.